Eurest Services goes for Continuous Improvement | News

Amsterdam, October 2019; Data is crucial for the facility manager. All registrations and measurements that are carried out result into data. If this data is analysed and insights are translated into relevant solutions, you have a means of making processes more efficient and improving the quality of service. Eurest Services is kicking off continuous quality improvement by using a "Multiservice application".
Written by Eurest Services

Although there is a lot of talk about big data, the applications within facility management organisations are often still a long way off. With the focus on smarter, more efficient and more sustainable working methods, the collection and interpretation of data for Eurest Services is a necessary step towards continuous improvement. With the right insights, Eurest Services ensures, among other things, that client wishes are predicted, walking routes are limited and the high level of quality is guaranteed. Because developments take place quickly, agility is the new success factor. The “Multiservices application”, as Eurest Services calls Leviy’s software, contributes to achieving its agility.

“Leviy is an interesting partner for Eurest Services because of its knowledge and strength in the field of facility services”. With this cooperation, we are confident about successful years in which we will achieve our goals”. Jan Kraaijvanger, Manager Subcontracting Eurest Services.

Leading software for Cleaning and FM

After an extensive tender and pilot phase, the cooperation between Eurest Services and Leviy is a fact. With this, Eurest Services gives the go-ahead for Continuous Improvement, using Leviy software that provides real-time insights, digital audits, security checks and tailor-made quality management. Eurest Services combines this collected data with market developments, target group analyses and customer experience management. By combining and analysing the data from both sources, surprising combinations can be found between the service and the satisfaction of the visitors of the building. The correct interpretation of this data provides concrete potential for improvement.

“We are extremely proud and grateful for Eurest’s trust and cannot wait to take these wonderful steps together. Within this partnership, we will roll out hundreds of locations with a variety of modules. And perhaps the best part of it, right down to the cleaner and catering employee!” Sebastiaan van der Vinne, CEO Leviy.

About Eurest Services; “Live our Promise”

Eurest Services, part of Compass Group PLC, contributes to maximum ‘Workplace wellbeing’ by being a reliable knowledge partner in the field of integrated facilities services. “We do what we promise. Never less, always more, because your question of tomorrow will be answered by us today.”

Compass Group PLC is the global market leader in food & support services. In more than 50 countries with more than 500,000 employees, the organisation provides and develops original and innovative solutions. Compass Group combines a global network with local entrepreneurship.