Issue Management

We bring you a complete issue management solution both online and through our mobile app.

Optimal collaboration

Communication and interaction are essential for a fluent and optimal collaboration. Every day you and your team are confronted with all kinds of issues that call for efficient solutions.

You can set-up your own tailor made issue management solution that will help you communicate better, quicker and improve the quality of your daily operations.

Bespoke issue management

Create your own bespoke issue management solution by setting-up your own issue types. Communicate and remain informed about all issues in real-time and add photos a remarks to substantiate your findings.

Signal and follow-up on all issues with the use of 1 mobile app and obtain information from reports within seconds after the issue has been encountered. Receive notifications when issues have been encountered or solved. Remain updated on progress, status end trends regarding all issues that occur.

Direct notifications

Employees can report issues, supported with remarks and photos, on their mobile device. After the issue has been submitted it will appear in the dashboard, where you can monitor the status and the progress.

Issues can even be assigned to specific team-members for immediate execution. Our platform will automatically notify all people involved if there are new issues, unsolved issues and action points. All people involved will receive an email and a notification on their app so they stay informed about important issues at all times.

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Analytics

With Leviy Analytics, you can easily visualise all the data to ensure that your considerations and decisions are based on the latest available information.

Analyse all kinds of variables to better understand your daily activities. Zoom in on specific customers, locations and even areas of your work. Use our BI tool to receive automatic reports or notifications when certain KPIs have (not) been sent by email. The data is visualised in a customised dashboard.

Check out Analytics

“In the Leviy app, you can make a notification and add a photo that is immediately visible in the Dashboard. A great solution! With Leviy, we do not only have a digital logbook at hand, but we can also inform the customer more precisely about quality.”

Romy Waterman, ICS Groep