At InterClean Amsterdam LEVIY will present the new integration concerning customer experience, the MEWS integration and a room-level analytics service. Moreover an innovative Amazon echo integration will be presented. The customer experience integration will help clients provide a higher service level. This is achieved by making negative feedback a trigger for a new task. The MEWS integration will simplify communication between housekeeping, reception and technical service enabling MEWS users to ensure a higher service level to their customers. The room level analytics help facility managers to get insights into facts and issues.
Of the recent customer experience integration LEVIY CEO Sebastiaan van der Vinne said: “The experience of end users is becoming more and more important for the daily operations of our customers. At LEVIY we therefore open up to companies that are specialised in this field and who we can join forces with. We integrate with their products so that any negative feedback is translated into tasks and or issues for the daily operations straight away.”
Regarding the MEWS integration, he said: “MEWS is clearly challenging the world of hotel PMS systems. It is fantastic to now really realise the integration, we look forward to showing what the new integration can do for our customers.”
Lastly he noted he is looking forward to see and talk to vistors of InterClean Amsterdam and they can find LEVIY in Hall 8, stand 608. Given the high expected turnout LEVIY recommends making appointments, which can be requested through contacting LEVIY at firstname.lastname@example.org or calling +31 85 401 93 33.